Privacy policy
The controller for processing related to SOFBAC PASS is Grzegorz Majerowicz, Majerowicz.com, Dorfstraße 58, 17309 Belling, Germany. Contact: support@sofbac.com.
1. Controller
The controller for processing related to SOFBAC PASS is Grzegorz Majerowicz, Majerowicz.com, Dorfstraße 58, 17309 Belling, Germany. Contact: support@sofbac.com.
2. Data processed
The service may process account data, email address, company data, billing information, support requests, technical and security logs, and information required to manage organizations and collections.
3. Vault contents
Vault contents are stored in encrypted form. The operator does not know the user's master password and should not have ordinary plaintext access to vault contents.
4. Purposes
Data is processed to create and maintain accounts, provide secure operation, handle support, billing, cancellation, and legal obligations.
5. Legal bases
Processing is based on contract performance and pre-contractual steps, legal obligations, and legitimate interests in security and reliable service operation.
6. Recipients
Data may be shared with infrastructure, hosting, email, accounting, and technical support providers where necessary to deliver the service.
7. Processing location
Infrastructure is located in the European Union. Customer data is not used for advertising or AI model training.
8. Technical backups
Technical backups may be created to restore platform operation. They do not replace a user's own data export.
9. Retention
Account data is kept during the service and afterward as required for billing, claims, and legal obligations. Production data is removed under the deletion process, while technical backups expire according to retention cycles.
10. User rights
Users have rights of access, correction, deletion, restriction, objection, and portability where applicable by law.
11. Cookies and logs
Technically necessary cookies may be used for sessions, security, and sign-in. Technical logs may include IP address, access time, device information, and operation results.
12. Contact
Privacy inquiries: support@sofbac.com.
